Carr Lane India Terms and Conditions of Customer Orders

Goods & Services Tax (GST)

The price quoted is NOT INCLUSIVE of GST, which shall be charged extra at the rate as applicable on the date of dispatch.   

Payment Terms  

Payment for new customers must be received at the time of order. CarrLane Mfg. India may offer payment terms to established customers on a case-by-case basis.   

Payment Options 

Electronic payment (RTGS/NEFT) or company cheque only. 

Shipping & Handling Information 

Orders ship Line Complete, Order Partial unless requested to ship otherwise.   

All Orders Ship FOB from Chennai, India 

Quality Guarantee 

We warrant all products shipped from our factory and warehouses be free from defective material and workmanship.  

If any customer receives merchandise from us deemed by them to be defective, a return authorization must be requested from CarrLane Mfg. India to return same to our factory for inspection. 

If such merchandise is found to be defective in any way, or where CarrLane Mfg. India has erred in filling the original order, a full replacement will be made, and CarrLane Mfg. India will assume standard transportation charges. 

No merchandise will be received without prior written authorization from CarrLane Mfg. India

Liability 

Product liability is limited to the purchase price of the affected parts and standard freight. 

Order Cancellation 

Order once accepted shall not be canceled without our prior consent in writing. If the order is cancelled by the buyer without cause, the buyer shall forfeit any advance. Further, the customer will be charged a cancellation fee not to exceed the actual amount of losses, expenses & costs incurred in connection thereof as per the following: 

  • within 6 calendar days of order – 0% of order value  

  • 7, or more, calendar days after receipt of order – 20% of order value 

  • Every attempt will be made to prevent actual costs from being incurred in the event of a cancellation. 
  • Special and Non-Catalog items are Not Cancellable and Not Returnable.  
  • Made-to-Order items are Not Cancellable and Not Returnable 

Returns & Restocking Fees 

All returns must be authorized by the Factory prior to their return. 

Standard, Catalog items are generally returnable but are subject to a 20% restocking charge.  

Large Quantities of Standard Bushings, more than 100 pieces, may not be returnable subject to stock level and usage but are subject to a 20% restocking charge. 

Individual items over INR. 25,000 in value is subject to a 10% restocking charge.  

Special and Non-Catalog items are Not Cancellable and Not Returnable.  

Made-to-Order items are Not Cancellable and Not Returnable.  

Carbide, Air Feed, Bronze, Brass, Extended Range, and all Special Bushings are Not Cancellable and Not Returnable. 

All Returns for Damage or Defect must be made within 30 Days of Receipt of Goods 

Exceptions 

Exceptions to these Terms and Conditions may be made on an order or customer basis prior to the acceptance of an order. 

Anti-Human Trafficking 

CarrLane Mfg. India is strongly committed to supporting the elimination of human trafficking and slavery from the supply chain. Carr Lane does not tolerate the trafficking of persons, the procurement of commercial sex acts, or the use of forced labor and all related conduct. CarrLane Mfg. India employees, contractors, subcontractors, vendors, suppliers and others through whom Carrlane Mfg. India conducts business must not engage in any practice that constitutes trafficking in persons or slavery. 

Assignment 

CarrLane Mfg. India Private Limited is a subsidiary of Carr Lane Manufacturing Co. 

Copyright and Trademark Notices 

All contents of www.carrlane.com are Copyright ©2022 Carr Lane Manufacturing. All rights reserved. and/or its’ subsidiaries and suppliers. All rights reserved.

Trademarks 

The names of actual companies and products mentioned herein may be the trademarks of their respective owners. 

Any rights not expressly granted herein are reserved. 

Notices and Procedure for making claims of Copyright Infringement 

Pursuant to Title 17, United States Code, Section 512(c)(2), notifications of claimed copyright infringement under United States copyright law should be sent to Service Provider's Designated Agent. ALL INQUIRIES NOT RELEVANT TO THE FOLLOWING PROCEDURE WILL RECEIVE NO RESPONSE. 

Terms of Use 

https://www.carrlane.com/terms

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